TRAINING & SUPPORT
Role-based training sessions
Intuitive and pragmatic training
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Facilitate rapid adoption of Lacoon®
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Reduce learning curves
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Ensure optimal use from day one
The onboarding of Lacoon® relies on a focused initial training phase, sufficient to ensure autonomous and efficient use of the software.
Thanks to the intuitive design of the solution, users quickly become operational, while retaining access to advanced training sessions and continuous expert support through our dedicated support channels when needed.
Built on 38 years of field experience, our training approach is designed to be clear, structured and immediately operational. Leveraging continuous user feedback, we deliver role-based training paths that enable a fast and smooth adoption of Lacoon®, while minimizing operational downtime.
CAMO
4 days
MRO
2 Days
LOGISTICS
3 Days
OPERATION
2 Days
QUALITY
2 Days
Responsive support & expert assistance
Responsive assistance designed to
support you continuously
Through our dedicated hotline service, you benefit from ongoing support tailored to each situation. Our domain experts and qualified technicians are available to answer your questions, resolve issues in real time and help you optimize your operational processes.
✔ Structured and proactive support
✔ Expert trainers with a deep understanding of your business
✔ A fast, specialized hotline rather than generic support
✔ Teams available through multiple support channels